Please reply with the details for further assistance. If the computer still cannot wake from sleep mode, continue using these steps.įor instructions on how to update the BIOS of your computer, see one of the following HP support documents: Updating the BIOS (Notebooks) If you are prompted for an Administrator password or confirmation, type the password or provide confirmation.Ĭlick the Power Management tab and make sure that the box next to Allow this device to wake the computer is checked.Ĭlick OK, and then test to make sure that the keyboard can now wake the computer. The same Keyboard Properties window opens with the Power Management tab available. If the Power Management tab is not available, click the Change Settings button if it appears below the Device status box. If the Power Management tab is available, proceed to the next step. Once you know which device is causing the problem, search online for a Windows 10 driver for it and install it. In Windows, search for and open the Device Manager.Ĭlick the arrow next to Keyboards and double-click the name of your keyboard. If your PC suddenly wakes up from sleep mode, or won’t even enter sleep mode in the first place, you probably have the bug.Similar stories cropped up in support threads and bug reports following. If it doesn’t wake up, then you’ve found the problem device if it does wake up, follow the instructions above until you’ve found the problem device. Skip this step if the computer does not enter sleep mode or if the computer wakes unexpectedly.įollow these steps to enable your keyboard to wake your computer from sleep mode:

In the meantime, please try the steps mentioned below:

When was the last time it worked without these issues? Have you attempted any steps on your own before posting on the HP Forums? I’ve disabled all startup items, but that still didn’t fix it. My system won’t even let the monitor go into screensaver mode. I'll be glad to help you out, however, for an accurate solution I will need more details: My Win10 system showed many entries but none that said it would prevent the system from sleeping.

My computer wont go into sleep mode